Policies & Terms of Service

At Pink Paws Task Training, our goal is to provide professional, consistent, and effective dog training services while maintaining clear expectations for every client. By booking services, making a payment, or submitting any required forms, you acknowledge and agree to the policies outlined below.

Enrollment & Agreement

All clients are required to complete our intake form prior to the start of training services. Submission of the Google Form serves as your electronic acknowledgment and acceptance of all company policies, procedures, and terms of service.

By submitting the form, you confirm that all information provided about your dog is accurate and complete, including any known behavioral concerns, medical conditions, medications, bite history, aggression, reactivity, or other relevant information that may impact training.

Failure to disclose important information may result in the refusal or termination of services.

Training Results

Every dog is unique, and training results vary based on factors such as age, temperament, genetics, environment, consistency, and owner involvement.

While we use proven training methods and strive to help every dog reach its fullest potential, no trainer can guarantee specific results or outcomes. Long-term success depends on continued reinforcement and follow-through by the owner after training is completed.

Payment Policy

Full payment or an approved payment arrangement is required according to the terms of your selected training program.

All prices, deposits, and fees are subject to change without notice; however, once a booking is confirmed, your quoted price will be honored for that reservation.

Payments must be made on time according to the agreed payment schedule.

No Refund Policy

All sales are final.

We do not offer refunds for any training services, deposits, reservation fees, board and train programs, private lessons, consultations, packages, or other services.

Because training spots are reserved specifically for each client and resources are allocated in advance, all payments are non-refundable once submitted.

No refunds, credits, or prorated reimbursements will be provided for:

• Change of mind

• Scheduling conflicts

• Relocation

• Early withdrawal from a program

• Failure to complete training

• Owner non-compliance

• Missed lessons or appointments

• Behavioral challenges or training outcomes

Payment Plans

Payment plans are available for select programs and are offered at our discretion.

Clients choosing a payment plan remain responsible for the full cost of the training program.

If a dog is picked up before the scheduled completion date of a training program for any reason, the remaining balance must be paid in full before the dog is released.

Early pickup does not reduce the cost of the program, and no refunds or credits will be issued for unused training days.

Failure to make scheduled payments may result in suspension or cancellation of services and may affect eligibility for future bookings.

Health & Vaccination Requirements

For the safety of all dogs in our care, owners are responsible for ensuring their dog is healthy and free from contagious illnesses.

Owners must disclose any known medical conditions, injuries, medications, or health concerns before training begins.

We reserve the right to refuse or discontinue services if a dog's health condition presents a risk to the dog, staff, or other animals.

Veterinary Care

In the event of an illness, injury, or emergency requiring veterinary attention, we will make reasonable efforts to contact the owner immediately.

If the owner cannot be reached, the owner authorizes us to seek appropriate veterinary care on the dog's behalf.

Any veterinary expenses incurred during the dog's participation in training remain the responsibility of the owner.

Safety & Right to Refuse Service

The safety of our staff, clients, and dogs is our top priority.

We reserve the right to refuse, suspend, or terminate services for any dog or client if we determine that continuing services would create a safety concern or violate company policies.

This includes, but is not limited to:

• Undisclosed aggression or bite history

• Dangerous behavior

• Harassment or abuse toward staff

• Failure to comply with company policies

• Non-payment of fees

Termination of services does not entitle the client to a refund.

Photos, Videos & Social Media

We may photograph or record training sessions for educational, promotional, or marketing purposes.

By enrolling in our programs, you grant permission for your dog's image, likeness, and training progress to be used on our website, social media platforms, advertisements, and promotional materials unless you request otherwise in writing before training begins.

Privacy Policy

We respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect information including:

• Name

• Email address

• Phone number

• Address

• Emergency contact information

• Dog information and training history

• Veterinary information

• Payment information

• Communications submitted through our website or intake forms

How We Use Your Information

Information collected may be used to:

• Schedule and provide services

• Process payments

• Communicate regarding appointments and training updates

• Improve customer experience

• Maintain business records

• Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information.

Information may be shared only when necessary with trusted service providers, payment processors, veterinarians involved in your dog's care, or when required by law.

Data Security

We take reasonable measures to protect client information. However, no website, online platform, or electronic transmission can be guaranteed to be completely secure.

Website Use

All content on this website, including text, photographs, logos, graphics, videos, training materials, and branding, is the property of [Business Name] and may not be copied, reproduced, distributed, or used without written permission.

Policy Updates

We reserve the right to update or modify these policies at any time. Changes will become effective upon posting to this website.

Acceptance of Policies

By using our website, booking services, making a payment, or submitting our intake form, you acknowledge that you have read, understood, and agreed to these policies and terms of service.

Submission of our Google Form serves as your electronic acceptance of these policies.